Support

Comprehensive Technical
Support by the Experts

At HLBS, we deliver end-to-end support services designed to ensure reliable performance, maximise efficiency, and minimise downtime. Our experts are committed to providing responsive assistance throughout the lifecycle of your IT infrastructure, from product registration and warranty assistance to software updates,  diagnostics, and technical guidance.
Support Center

How Can We Help You?

Find quick assistance, resolve queries, or access information through HLBS Tech’s comprehensive support resources.

Complaint Register

Easily register and track your product or service complaints through HLBS Tech’s dedicated support system for timely assistance and resolution.

Services & Warranty

Find detailed information about our product warranty coverage, service guidelines, and support options to ensure a smooth and reliable service experience.

Online Diagnostic Tool

Access our interactive troubleshooting tool to identify common product issues and find effective solutions quickly.

Drivers

Access and download the latest drivers, firmware, and software updates for your HLBS products to ensure smooth performance, enhance compatibility, and reliable operation.

Windows Certification

Find HLBS Tech's official Microsoft Windows Hardware Compatibility List (HCL) information and certification documents to verify product compatibility and ensure compliance with Microsoft standards.

Linux Certifications

Find official Linux compatibility information, supported distribution matrices, and configuration guides for HLBS products to ensure seamless deployment and reliable operation.

Recovery Image

Download official factory recovery images for HLBS desktops, workstations, all-in-one PCs, mini PCs, and other supported products.

Warranty Information

Standard Warranty

All HLBS products come with a 3-year on-site OEM warranty to ensure reliable service, expert technical assistance, and comprehensive product support.

Coverage

HLBS warranty covers manufacturing defects in materials and workmanship under normal operating conditions, ensuring reliable product performance and quality throughout the warranty period.

On-Site Support

With a nationwide network of trained and certified service engineers, HLBS delivers prompt on-site technical assistance, ensuring fast issue resolution and minimal business downtime.

Extended Warranty

Extend the life of your HLBS products with flexible warranty plans. Contact our sales team for details on coverage, pricing, and eligibility.

Parts Availability

With guaranteed availability of genuine spare parts for 5 years or more after product purchase, HLBS Tech supports efficient repairs, long-term performance, and extended product life.

FAQ

How do I claim warranty?
To claim warranty support, you can contact us on our toll-free number 1800 889 8244 or email [email protected] with your product serial number and required details.
Visit the HLBS support section to access ht latest drivers, firmware, and software updates for your products. For further assistance, you can also contact us on our toll-free number.
Yes. HLBS offers special pricing and customised solutions for bulk orders and institutional purchases. You can contact our sales team for tailored solutions and pricing details.
The delivery timelines vary depending on product availability, order quantity, and location. Contact our sales team to get estimated delivery timelines based on your specific requirements.
Yes. HLBS provides product delivery across India with efficient logistics solutions, ensuring reliable and timely product distribution.